Fryette Amplification – RMA Intake Form

Thank you for contacting Fryette Amplification. Your RMA has been authorized by our Support team. Please complete the form below so we can properly document your unit and prepare for its arrival at our service facility. Please provide as much detail as possible when describing the issue. This information helps our technicians evaluate and service your equipment.

Important

Submission of this form does not constitute confirmation of warranty coverage. All warranty claims are subject to inspection and evaluation by our service department. If a repair is determined not to be covered under warranty, applicable repair charges may apply. Please do not ship your unit until you have received your RMA number and shipping instructions from our Service department.

Customer Information

Name *

Email *

Phone Number *

Shipping Address *

Product Information

Product Model *

Serial Number *

Approximate Purchase Date (Optional)

Where Purchased? (Optional)

Proof of Purchase (Optional)

Problem Description

Please describe the problem you are experiencing with your unit. *

Include as much detail as possible, including when the problem occurs, whether it is intermittent and any unusual sounds, behavior, or symptoms.

What troubleshooting steps have you already performed? (Optional)

Please describe any adjustments, tests, cable or speaker substitutions, or other steps you've taken to identify or resolve the problem.

Photo or Video of the Problem (Optional)

Service History and Warranty

Have you made any modifications to the unit or had it serviced by another technician? *

Yes No Unsure

Do you believe your unit is currently within the manufacturer's warranty period? (Optional)

Yes No Unsure

Service Fees and Repair Authorization

Repairs determined to be covered under the Fryette Amplification manufacturer's warranty are not subject to the $75 service fee.

For repairs not covered under warranty, Fryette Amplification charges a flat $75 service fee, plus the cost of any required parts. This is a flat fee, not an hourly labor charge.

Units that have been modified, or on which substandard field service has been performed, may incur additional expenses to restore the unit to factory specifications and performance.

Warranty coverage is determined by our service department following physical inspection of the unit. If the repair is determined not to be covered under warranty, the applicable non-warranty service charges will apply.

I have read and understand the service fee and repair terms described above. I authorize Fryette Amplification to evaluate and service my unit subject to these terms. *

* Required fields

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